Return & Exchange Policy
What is the return policy?
All sales are final. Size exchanges are not covered in the return policy as items are made on demand. Requesting a size exchange would mean producing an entirely new product.
If your product arrives damaged/mislabeled, please share with me via email a detailed description of the issue, large and clear photos showcasing the problem, and your order number. That way, I can immediately look into your order and contact my manufacturer. The return policy will not cover orders after 30 days of the purchase date.
If you have any other questions, please shoot me an email.
My items arrived damaged/mislabeled. What can I do?
Sorry to hear that your product arrived damaged/mislabeled! I understand your pain.
To help me start the process of solving your issue, please share with me via email a detailed description of the issue, large and clear photos showcasing the problem, and your order number. That way, I can immediately look into your order and contact my manufacturer. The return policy will not cover orders after 30 days of the purchase date.
Make sure you contact me about your issue within 30 days of your order date. After 30 days, the option for reshipment of damaged/mislabeled goods will no longer be available.
I just realized that my item(s) is damaged/mislabeled, but it has been over 30 days since my order. Can I still request for a reshipment?
If it is after 30 days since your order, the return policy will not be able to cover the damaged/mislabeled items. Sorry about that!
I've changed my mind and no longer need the product(s). Can I return my order for a refund or exchange for something else?
All sales are final.
Due to the nature of print-on-demand, change of mind or size exchanges are not covered by the return policy. Requesting a size exchange, for example, would mean producing an entirely new product.
If you have any other questions, please shoot me an email.
Order FAQs
I just placed an order but have not received an order confirmation email.
You should receive an auto-generated confirmation email if you've completed your purchase. If you don't see it in your inbox, be sure to check your junk/spam folder.
If you still can't find it, please email me, and I'll help! 🙂
I just placed an order but typed in the wrong shipping address.
Send me an email immediately, and I will try to correct the shipping address before it gets shipped out from my manufacturer.
Unfortunately, once it leaves my manufacturer, I cannot alter the shipping address.
How do I know when my package is shipped and when it will be delivered?
Typically, the products in the store will display an "estimated delivery date" in the product's description. Once you've placed your order, you should receive a "shipping confirmation" once the package is on its way to you. From there, you can follow the tracking details of your package and watch for its arrival.
Please email me if you are still waiting to receive a shipping confirmation.